3 Online Website Tips to Build Trust and Win More Sales.

3 Online Website Tips to Build Trust and Win More Sales.

 Improve the User Experience

 

If you had a shop and the only way customers could access this shop was by climbing three flights of stairs, knocking on the door, then waiting for 30 seconds to be allowed to enter. Then when they finally gain entry they have to fight their way through a complicated maze to reach the check-out. Your shop would probably have very limited footfall, a low sales conversion and very few customers who would come back or recommend you.

 

Clients don’t want to climb up stairs, knock on doors, wait, fight through a maze or see unrelated information.

 

Today’s Clients want exactly what they were looking for, RIGHT NOW!

 

As a business owner, getting targeted visitors on the Internet can be easy. However if you don’t know where to start it can also be very difficult and at times, costly.

 

When you put so much effort into attracting visitors to your website, the last thing you want them to do is to leave before following your call to action, either because they didn’t like your content, were confused by the layout or it simply wasn’t clear what they were supposed to do next.

 

Google’s goal is to provide the user with the most relevant and best search experience possible.

 

When a user lands on your site, courtesy of a Google search, will they be satisfied? Will your information be relevant to that search term? If over a period of time people leave your website prematurely then your Bounce Rate will increase.

 

Google is inclined to believe that a web page with a high bounce rate is not answering the users’ search queries, so the search engine will eventually move your page further down the ranking and replace it with another page that it feels can provide a greater experience for its customer.

 

Develop and Implement a Content Markting Strategy

 

content marketing

 

On the Internet the content you create is the fuel for your website. Without the creation of fresh and relevant content that attracts readers, ignites conversation and encourages social media sharing, then both users and search engines will lose interest in your site and go somewhere else.

 

Think of it like this, would you continue visiting the same cinema that showed the same movie over and over again? No, you wouldn’t. And neither would anyone else, they would simply move on to the next cinema to see the latest Blockbusters.

 

The same goes for your website, if the information is stale and out of date people move on. As a business owner it is not easy to produce content on a regular basis but the truth is you should be or you should have a content marketing strategy in place where a member of your staff produces a piece of content each week in line with the theme and brand of the company. Just think about the most common questions that your clients ask and use that as your basis of a content marketing plan.

 

However you decide to create content, whether it’s yourself, staff or outsourced, it doesn’t matter as long as the content is of high quality and relevant. The greater the quality of the content then the greater the chance of the content getting Liked, Tweeted, +1 and generating extended visibility and SEO benefits via social signals.

 

Build and nurture relationships

 

Approximately 96% of visitors that come to your website are not ready to buy. Therefore you need to make sure that your website speaks directly to that golden 4% that are ready to buy right now but you do not neglect the 96% who may be in need of your services in the future.

96-percent-of-website-visitors-are-not-ready-to-buy

 

 

Take a proactive approach to capturing leads through a variety of appealing offers that target customers at different stages of the purchasing cycle. Make sure your calls to action lead to a congruent lead capture page so that you can gather their email address and begin a lead nurturing campaign.

 

In order to generate new leads and sales send an email, or a series of emails, to your existing database- or invest in a mailing list so you can inform those that have shown interest in the past, or people who fit your targeted demographic, about your expertise.

 

Make sure that you follow the Privacy and Electronic Communications Regulations:

  • Have the person’s permission to send the email
  • Provide a means for the recipient to unsubscribe from future mailings.

 

Email should be an integral part of your marketing campaign, as such there should always be a method for new visitors of your website to sign up to your mailing list so they can learn more about how your business can help them solve their problems and position you and your business as the experts to do it.

 

A good way to incentivise this is to provide a free giveaway; this could be a series of videos, a report or an eBook that would be of value to your potential clients and in the process help highlight your expertise in your field.

 

Online marketing is more than setting up a website, putting up a few adverts and sending a couple of promotional social media messages. Online marketing is about providing an excellent online experience, and establishing your company and employees as experts to increase your value to customers and make them more likely to buy from you.

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Effective Email Marketing in 5 Easy Steps

Effective Email Marketing in 5 Easy Steps

Email Is Still One Of The Best Ways

To keep in touch with both your customer base and people who are interested in your business but who may not be customers yet. We’ve all received countless business newsletters, some good, some terrible and many that don’t get read at all.

 

So how do you make sure that the email updates you send from your business fall into the “great” category?

 

  1. Create Compelling Content

The first thing you need in order to conduct a successful email campaign is some fabulously written copy. Regardless of your subject matter, there are four elements that you need to nail.

  • A Compelling Subject Line: This is what entices your readers to open the email. You have one short line to get your point across and convince someone that your message is worth reading. Think of how many emails land in your inbox every day, and how many of those you open. What is it that makes you click?Create Compelling Content

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    One Central Idea: People are busy, so don’t confuse them or waste their time with multiple or scattered thoughts. Make sure that after reading you email, there will be no doubt in anyone’s mind as to what you were talking about.

  • A Clear Call to action: Why are you sending this email? No matter how compelling your subject line, and how concise your point it, if you’re not asking people to do anything after reading your message, there is virtually no point in sending the mail. Do you want people to watch a video? Click through to your website? Reply with a comment? Whatever action you want them to take, make sure you ask them to do it in a way that leaves no confusion.
  • Relevant to Your Audience: This should go without saying. If people have signed up to your mailing list to hear news and updates about your business, don’t send them photos of your Cat (unless your business is cat related…) Keep your newsletters on topics around what your audience expect to hear about from you – otherwise you will not hold their attention for very long.
  1. Make It Look Professional

If you’re sending out a newsletter, or a group marketing email then you must make sure that your email looks professional rather than spammy. There is no excuse to just write the email in your regular mail format and copy and paste everyone’s email addresses into the BCC line, or even worse, the CC line.

 

There are plenty of mail programs out there that allow you to make smart email newsletters, or to prepare any other kind of group mailing and these are often easy to use and relatively inexpensive. If you’re not sure where to start take a look at Mailchimp, iContact or Aweber.

 

  1. Ensure Compatibility

    Compatible across all Devices

 

Don’t assume that just because when you check the newsletter on your own browser that it will look exactly the same and perfect to all other readers – it’s often not the case. There are so many options for people when it comes to different web browsers, and the different email packages that your list are using themselves may also format your email differently. There’s also more chance that people will read your email from their smart phone than from their desktop, so make sure your message is mobile optimised.

 

It’s also wise to give people the option to view the email in either HTML or Text format. Finally do your best to ensure that your email won’t end up in their spam filter by running it through a spam analysis checker.

 

  1. Know Your Audience

If you want to stay on the good side of your audience then adopt a policy of “one size does not fit all” when it comes to your email updates. This might mean you have to keep several different email lists and send slightly different messages to each one. For example, you might want to send a certain offer to customers who are on you database to thank them for their loyalty, or to let them know of a new service you’re offering before the general public see it. Alternatively, you might want to have a different welcome offer for prospective customers who have signed up through your website.

 

  1. Track and Analyse

Being able to track and subsequently analyse everything that you send out means that you can get a great understanding of what works and what doesn’t. Every time you send something out, compare it to your previous message. You’ll be able to build up a picture of what headlines work the best to get people to open your mail, what topics people respond best to and more. Good analytics can tell you which links in your emails are getting the most attention, and which ones you may need to tweak in order to get them to work for you. You should also pay attention to the number of emails that bounce, and if necessary remove them from your list.

What is your most effective tip when it comes to Email Marketing?

5 Blockbuster Benefits of Email Marketing for Small Business

5 Blockbuster Benefits of Email Marketing for Small Business

5 Blockbuster Benefits of Email Marketing for Small Business

benefits of emailGetting someone to hand over their email address can be a challenge. Getting an email opened, read and then acted upon can be an even greater challenge.

That being said, if a prospect or a customer supplies you with their email address and opts in to be kept up to date, email newsletters are a great way to keep communication channels open, build relationships and prompt sales.

However, if you are not sure about the benefits of email and whether building email marketing lists is suitable for your business, here are some reasons why you should consider it as part of your digital marketing campaign moving forward.

The Real Benefits of Email Marketing for Small Business.

1. Establish your business as a trusted expert.

When people sign up to your email list they do so because you have promised to provide them information on a given subject. If through your email campaign you deliver incredible value, you are educational, enlightening and entertaining, then active members of your list will begin to see you as a subject matter expert. When they want to know something in relation to your field they will look to you for the answer.

2. Keep your brand fresh.

Sending targeted emails or a newsletter keeps your brand fresh in the minds of your customer. By sending content regularly, it offers you the opportunity to keep your users informed and how your services can help the consumer while at the same time continuing to build your credibility.

3. Build Relationships

Building relationships with your email marketing list is crucial. Everyone knows that people buy from people that they know, like and trust. Regular email is a great way to build the foundations of a strong relationship consisting of familiarity and trust.

Share with the readers a little about yourself and also mention a bit about your company and what it is doing but be careful not to go all out for the sale as this will drive people to the unsubscribe button faster than a speeding bullet.

Remember, relationship building first.

4. Drive targeted traffic to your website.

If your website is the hub of your online business, then building an email list and sending emails to inform subscribers of new content on your blog is a great way to increase traffic. Likewise, the regular updates should also further enhance your brand and reputation in the eyes of the people on your list.

To do this, simply send an email broadcast to your list providing a “hook” into your new blog post and then inform the user to click on a link within your email to view the post in its entirety.

Having loyal subscribers who are already familiar with your posts, reading your work also means that you will increase the likelihood of getting blog comments and increasing your social standing.

5. Create a library of compelling and actionable content that can be recycled

When you begin to build email lists you will need to create more quality content. Don’t be put off by this! Instead, see this as a great way to grow your content library. The more emails you write, the better you become at copy writing. When you find you are starting to get a good response from certain emails you can restructure that content and convert it into full blog posts or articles. This content can then be used to start the whole cycle again: Drive more traffic to you r website, attracting more new visitors, adding more people to your email marketing list and growing sales.

Email marketing is crucial element of any marketing plan. If the information you distribute to the people within your list is considered worthwhile, correlates with the reason they joined your list and you have a targeted and measured email marketing plan, then your brand and reputation will soar.

However, if the only content that you are sending to your email list is the latest sales offer then your audience will lose interest pretty quickly. Give your audience a reason beyond cost savings to want to open your email, give good advice, educate them about your product show them behind your business brand you are in fact a human being too.

The benefits of email for small business far outweigh the negatives. If your business can take the time to construct a strong email marketing campaign you may be able to reactivate customers who have been sitting idle on your database for years while at the same time engaging new customers that could be the lifeblood of your business moving forward.

Your Turn: What have the benefits of email marketing been for your small business?